Shipping policy

We want your gear to reach you quickly and hassle-free. Here's everything you need to know.

Processing time

All orders are processed within 1–2 business days after your order is placed. You'll receive a confirmation email with tracking once your order ships.

Shipping costs

Free worldwide shipping on every order — no minimum. [Only keep this if it's truly free to all regions you ship to.]

Tracking your order

Once your order ships, we'll email you a tracking number so you can follow it every step of the way.

Customs & import duties

For international orders outside the EU, customs fees or import duties may apply on delivery and are the responsibility of the customer. [Important — see note below.]

Questions?

Email us at touchline-support@hotmail.com and we'll help you out.